Your Client Relations Managers

Available to you 24/7, our CRM’s are team leaders managing relationships, coordinating with your operations team and serving as an escalation points if needed — they are the best of the best, knowledgeable, skilled, passionate and empowered to find solutions.

Your Client Relations Managers are not customer service representatives in the traditional sense. They are subject matter experts with hands on experience within Equity and the industry.

Eric Stevens - Client Relations Manger

Eric has been in the mortgage and title industry since his graduated from the University of Rhode Island in 2005.  In the past 6 years, he has had experience as a loan officer on the lending side, and extensive experience in the title industry working in both the production and account management fields. In addition to fostering close working relationships with his clients, Eric ensures that their title and closing requirements are being met and exceeded by the Equity team

Outside of the office, Eric can be found taking weekend trips to Maine to spend time with his family while skiing, fishing, and failing miserably at lowering his golf handicap.  He also maintains a deep interest in history and politics, both of which he studied in college.

Jennifer Cote - Client Relations Manger

Jennifer has been in the mortgage industry since 2003. Prior to joining Equity in April of 2009, she has served as both loan officer, and sales manager. This experience means Jennifer is better attuned to the specific needs of her clients. Jennifer’s primary responsibilities are to ensure superior customer service for both the lender and the borrower on each and every transaction. 

Jennifer is a native Rhode Islander, who loves all the little state, has to offer.  On her off time, she loves to read, decorate and bargain shop. 

Seth Mintz – Client Relations Manager

Seth has been in the industry for over 8 years as a Loan Officer and Sales Manager.  He has been with Equity since February 2009. As a Client Relations Manager his daily goal is to create consistent and seamless transactions for his clients by providing a single point of contact, proactive communication and critical information access throughout the transaction. 

Seth grew up just outside of Boston and has always been a huge Red Sox fan.  Outside of the office, Seth enjoys restoring baseball gloves, watching movies, and spending time with his girlfriend Kayla and dog’s Gus and Charlie.